While we take every precaution to ensure that your mat arrives in perfect condition, please understand that some natural variances in color or texture are normal. We are not responsible for any stains, marks, or discoloring that occurs after the product is used. The size of your mat be up to five percent smaller or larger than sizing listed on the site.
We'll gladly help you process a return. Any unused products in their original packaging may be returned within 30 days of your arrival date. If you would like to schedule a return, please email firstname.lastname@example.org. Once the product has been received and inspected at our facility we will issue a refund less shipping charges in the original payment method. International orders, warehouse orders, sale items, and orders made with merchandise credit cannot be returned.
We are currently unable to process exchanges. If you would like to exchange a product, please return the original item(s) for a refund and place a new order.