THE MAIN POINTS
When does Gathre's End of Year Sale start and end?
The End of Year Sale starts 12/28 10am MT, ends 1/2 11:59pm MT
Will there be Early Access?
Yes! Join our newsletter, SMS, and Gathred Facebook group for early access.
What is the discount, and what code do I use to check out?
50% off the Sale Section with code: ___________
Stay tuned for the codes to be revealed on 12/28!
Are any products excluded?
Yes - the End of Year Sale does not apply to any products outside of the Sale section.
Can I combine the End of Year Sale discount code with other promotion codes?
Discount codes cannot be stacked - only one code per order! This includes discount codes redeemed through our Loyalty program.
Will you be doing price matching?
Price matching will not be allowed during the End of Year Sale, and we do not offer price matching or price adjustments to orders placed before or after the sale.
Will you be restocking?
All inventory will be live by 12/27. Products will not be restocking during the sale.
SHIPPING, RETURNS, AND CANCELLATIONS
What is the return and cancellation policy for the End of Year Sale?
All End of Year Sale purchases (purchases made using either the End of Year Sale promotion code or code DECEMBER22) are final sale and cannot be returned. Orders may be cancelled until they ship. Please contact Customer Service at [email protected] with subject line "ORDER CANCELLATION" and include your order #. We'll do our best to process cancellation requests promptly, however due to high volume, please understand it is possible that a cancellation request may not be processed before the order ships. We will not be able to make changes once an item has shipped.
Can I return a product that was not in the Sale section?
Yes, returns will only be accepted for products that the End of Year Sale promotions were not applied to.
Can I edit my order once it has been placed?
We cannot edit your order once it has been placed.
When can I expect my End of Year Sale order to ship?
End of Year Sale orders will ship in the order in which they were placed. Please allow 15 business days from the order date for your order to ship.
What happens if I order an in stock Sale product as well as a full-priced preorder product?
The End of Year Sale code will not apply to the full-priced product. Orders will be fulfilled as inventory is available. If an order contains products that are in stock as well as products that are preorder, that order will be split-shipped.
Can I ship one order to multiple addresses?
Orders cannot be shipped to multiple addresses.
Can I combine shipping on multiple orders?
We cannot combine shipping on multiple orders.
Can I select Local Pickup as the shipping option during the End of Year Sale?
Yes, Local Pickup will be available to Utah residents for End of Year Sale orders.
THE EXTRAS
If I have another question, how do I contact Customer Service?
Please send us your questions at [email protected].
I contacted Customer Service - when will I hear back?
We will try to reply within 48 - 72 hours. However, kindly understand that due to high volume, our response time may be slightly delayed.