When does the sale start? 

Monday, November 15 at 8am MT for early access, and 10am MT for the general public

How long does the sale last? 

The sale will end at 11:59pm MT on Monday, November 22

How do I get early access? 

Sign up for our newsletter, SMS or Gathred FB group

Can I combine shipping if I made multiple orders? 

No, we cannot combine shipping on multiple orders made

Can I use more than one discount code? 

Only one discount code per order (this includes rewards)

Can I return or exchange my item if I don't like it? 

All orders from the Black Friday sale are final sale

Will you be restocking during the sale? 

We will not be restocking during the sale

Will you be offering local pickup during the sale? 

We will not be offering local pickup during the sale

What if I put in the wrong address when I order? 

This can be fixed if your order hasn't yet shipped, but otherwise you’ll need to pay an additional shipping fee to change the address

Can I get one order sent to two different addresses? 

No, we can only have one address per order

Can I change my order once the order is placed? 

Unfortunately, we cannot edit your order once the order has been placed

Can I cancel my order after it is placed? 

As long as your order hasn't shipped yet, we can cancel it

Sale Exclusions: 

Arc Playset, Gathre x Mabo items, and Tumbling Mats

Free shipping exclusions: 

Padded Mats, Floor Cushions, Poufs, Shape Pillows, Bins, Tumbling Mats + Arc Playset

When will my order ship? 

We expect 15 business days from when you placed your order unless it stated on the listing that it was a pre-order. 

A note about shipping:

Like many companies, we are facing extra stress this year because of pandemic-related shipping delays and supply chain issues. We are doing everything we can to get your orders to you as soon as possible.